EquiProperty Solutions – Privacy Policy

EquiProperty Solutions (“EPS”, “we”, “our”, “us”) is committed to protecting the privacy and personal information of our clients, prospective clients, and website visitors (“you” or “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy laws.

1. Collection of Personal Information

EPS collects personal information that is necessary for providing property mediation services. This may include:

  • Contact information (name, address, phone number, email)

  • Property information (addresses, ownership details, valuation data)

  • Financial information relevant to property transactions

  • Other information necessary to facilitate property negotiation and settlement

We collect information directly from you, or, with your consent, from third parties such as legal, financial, or real estate professionals.

2. Use of Personal Information

EPS uses your personal information for the following purposes:

  • To provide neutral property mediation and facilitation services

  • To communicate regarding your engagement with EPS, including scheduling, documentation, and follow-ups

  • To coordinate with other professionals involved in the property transaction, as authorized by you

  • To comply with legal obligations and regulatory requirements

We do not use your personal information for marketing purposes unless you have provided explicit consent.

3. Disclosure of Personal Information

EPS does not sell, trade, or rent your personal information. We may disclose personal information:

  • To other parties involved in the property transaction, as necessary to perform our services and with your consent

  • To legal, financial, or real estate professionals, if required to facilitate a property transaction

  • As required by law, court order, or regulatory authority

4. Safeguarding Personal Information

EPS implements administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction. Only authorized personnel who require access to perform their duties are permitted to access your personal information.

5. Retention of Personal Information

EPS retains personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. After this period, personal information is securely destroyed or anonymized.

6. Access and Correction

You have the right to access your personal information held by EPS and to request corrections if the information is inaccurate or incomplete. Requests should be made in writing to our Privacy Officer (see Section 8).

7. Consent

By engaging EPS services or using our website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. Where required by law, we will obtain your explicit consent for collection, use, or disclosure of sensitive information.

8. Privacy Officer

EPS has appointed a Privacy Officer responsible for ensuring compliance with this Privacy Policy.
Contact Information:
Blair Sutton – Privacy Officer
equipropertysolutions@gmail.com

9. Changes to This Privacy Policy

EPS may update this Privacy Policy from time to time. Material changes will be communicated through our website or directly to clients. Continued use of EPS services constitutes acceptance of any updates.

10. Complaints

If you have concerns or complaints regarding our handling of your personal information, you may contact our Privacy Officer. You also have the right to contact the Office of the Privacy Commissioner of Canada for assistance.

Acknowledgment:
By using EquiProperty Solutions services, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein.